Hp laserjet 2840 user manual




















Using billing codes To change the billing-code setting To use billing codes Reprinting a fax To reprint a fax To change the fax reprint settings Deleting faxes from memory To delete faxes from memory Using fax forwarding To use fax forwarding Making an extension telephone available to receive faxes To make an extension telephone available to receive faxes Using fax polling To poll request a fax from another fax machine Changing the silence-detect mode To change the silence-detect mode Creating stamp-received faxes To make stamp-received faxes available Setting the fax-error-correction mode To change the error-correction setting Changing the V.

To change the V. Understanding scanning methods Scanning from the device control panel Windows Programming the device Scan to button Scanning to e-mail Scanning to a folder Canceling a scan job Scanning by using HP Director Windows To view HP Director Scanning from the device and HP Director Macintosh Scanning to a file Scanning to a software program Using page-by-page scanning Scanning a photo or a book Scanning a photo Scanning a book Scanning by using optical character recognition OCR software Scanner resolution and color Resolution and color guidelines Inserting a memory card Changing default settings Changing job settings Printing photos directly from the memory card Printing photos from a proof sheet Printing an index Print: How do I?

Print on special media, such as glossy or photo paper Print on both sides of the paper Print on envelopes and custom media sizes Change the device print settings, such as volume or print quality, in HP Toolbox Print color documents from my computer in black and white only Network: How do I? Set up the device and use it on the network Set my network password Photo: How do I? Print a particular photo from a memory card Print all the photos that are stored on a memory card Enable or disable memory cards Use a proof sheet Save photos from a memory card to my computer Copy: How do I?

Change the copy settings, such as number of copies, in HP Toolbox Reduce or enlarge an original Fax: How do I? Send a fax from the device Change the fax send or receive settings, such as answer mode, in HP Toolbox Create a fax cover page Send a fax from my computer Receive faxes to my computer Set up speed dials Forward received faxes to another fax number View and print previously received faxes Add or delete a contact Import contacts from another source Create a new group list Change settings, such as resolution and contrast, and optimize them for each fax Scan: How do I?

Scan from the device control panel Set up the Scan to button on the control panel Save a scan to a folder on my computer Send a scan to an e-mail message Add or edit e-mail addresses for scanning to e-mail Add or edit folders for scanning to a folder Other: How do I? Receive toner warnings from the device at my computer Receive toner warning e-mail messages from the device Maintain the device View the control-panel menu items for the device Replace print cartridges Replace the imaging drum Clear jams Order new supplies Information pages Demo page Usage page Configuration page Supplies Status page To view HP Toolbox Status tab Fax tab Scan to tab Troubleshooting tab Documentation tab Device Settings pages HP Toolbox links Other links To view Macintosh Configure Device Embedded Web server Fax logs and reports Printing the fax activity log Printing a fax call report Setting print times for the fax call report Including the first page of each fax on the fax call report Printing a phone book report Printing the billing-code report Printing the block-fax list Printing all fax reports Cleaning the device To clean the exterior To clean the scanner glass To clean the lid backing Cleaning the paper path Changing the automatic document feeder ADF To change the ADF Changing the automatic document feeder ADF pickup roller assembly To change the ADF pickup roller assembly Cleaning the automatic document feeder ADF pickup roller assembly To clean the ADF pickup roller assembly Checking status and ordering supplies To check status and order supplies by using the control panel To check status and order supplies by using HP Toolbox Storing supplies Replacing and recycling supplies HP policy on non-HP supplies Resetting the printer for non-HP supplies HP fraud hotline Changing a print cartridge To replace a print cartridge Changing the imaging drum To change the imaging drum Support strategy Troubleshooting process Troubleshooting checklist Control panel messages Alert and warning messages Critical error messages Clearing jams Media jams occur in the device Media jams occur in the automatic document feeder ADF Print problems Print quality problems Media-handling problems Performance problems Scan problems Solving scanned image problems Scan quality problems Copy problems Preventing problems Image problems Fax problems Problems receiving faxes Problems sending faxes Voice call problems Memory card problems Missing or wrong files Index page not printing Proof sheet not printing Proof sheet not scanning Issues with photo printing Troubleshooting tools Device pages and reports Fax reports Service menu The device control panel display has black lines or dots, or becomes blank Cable and interface accessories Paper-handling accessories Paper and other print media User-replaceable parts Supplementary documentation Hewlett-Packard limited warranty statement Availability of support and service HP maintenance agreements Onsite service agreements IC CS requirements EU statement for telecom operation New Zealand telecom statements Environmental Product Stewardship program Ozone production Energy consumption HP LaserJet printing supplies Declaration of conformity Laser safety statement Canadian DOC statement Korean EMI statement Finnish laser statement Several references are available for use with this device.

Getting started guide printed —Provides step-by-step instructions for installing and setting up the device. This guide comes in the box with your device. Animated getting started guide —Provides step-by-step instructions for installing and setting up the device. Accessory and supplies installation guides —These guides provide step-by-step instructions for installing the device accessories and supplies.

User guide —Contains detailed information for using the device and troubleshooting problems. It is also available through the HP Toolbox software. After connecting, select Manuals. Online Help —Contains information about device options that are available from within the printer drivers.

To view a Help file, open the online Help through the printer driver. The device comes with a multipurpose tray tray 1 that holds up to sheets of various print media or 10 envelopes.

The device comes with a flatbed scanner and a page automatic document feeder ADF. The device has one available DIMM slot for memory expansion and additional font support. The memory is expandable to MB. This model features rated memory-card slots as well. Use the following illustrations to identify the device control-panel components for your device. Use the alphanumeric buttons to type data into the device control-panel display and dial telephone numbers for faxing.

For information about using alphanumeric key characters, see Fax. Use these controls to select menu options, determine the device status, and cancel the current job. Use these controls to change commonly used default settings and to start copying.

For instructions about copying, see Copy. Use these controls to scan to e-mail or to a folder. For instructions about scanning, see Scan. Use the fax controls to change commonly used fax settings. For information about using the fax controls, see Fax.

Use these controls to print photos from a memory card, or to scan to e- mail or to a folder. For instructions about using memory cards, see Photo. For easy device setup and access to the full range of device features, HP strongly recommends that you install the software that is provided. Not all software is available in all languages. See the getting started guide for installation instructions, and see the Readme file for the latest software information.

The most recent drivers, additional drivers, and other software are available from the Internet and other sources. If you do not have access to the Internet, see Service and support. The following tables list the software that is available for your operating system. Full software installation is available only for Windows and Windows XP systems that meet the recommended system requirements. For more information about software installation, see Software installation.

Not specific to this device. The device features are available in the printer driver. Some features such as custom paper sizes and page orientation might also be available in the program you are using to create a file. Change settings in the program, if possible, because changes that are made in the program override changes that are made in the printer driver.

Gain access to advanced device features through the printer driver or the Print dialog box for Macintosh operating systems. To open a Windows print driver, complete the following steps:. On the Windows taskbar, click Start , click Settings , and then click Printers. Right-click the driver you want to open, and then select Printing Preferences.

The driver opens and allows you to make changes. A number of device features and functions are also accessible through HP Toolbox not available for Macintosh. For more information about the HP Scanning software, see the software online Help. Type color laserjet as the product name. The Web page for the drivers might be in English, but you can download the drivers themselves in several languages.

See Service and support or the flyer that came in the device box. See the Readme file for additional release information. When you install the software for Windows, you can directly connect the device to a computer by using a USB cable, or you can connect the device to the network by using the internal print server. The following software is available to all users of the device, whether you connected the device directly to a computer by using a USB cable, or whether you connected the device to the network by using a print server.

A printer driver is a software component that provides access to device features and provides the means for the computer to communicate with the device. For help using your printer driver, see Using Help. Certain device features are not available in this printer driver. The device automatically switches between HP postscript level 3 emulation and PCL printer languages depending on the driver you have selected.

The printer driver has Help dialog boxes that can be activated from the Help button in the printer driver, the F1 key on the computer keyboard, or the question mark symbol? These Help dialog boxes give detailed information about the specific printer driver.

Help for the printer driver is separate from the Help for your program. For Mac 9. Use the Apple LaserWriter 8 driver that came with your Macintosh. For Mac OS HP Director is a software application that is used when working with documents. When the document is loaded into the automatic document feeder ADF and the computer is connected directly to the device, HP Director appears on the computer screen to initiate faxing, scanning, or changing settings on the device via the Macintosh Configure Device application.

Also included is the HP all-in-one Setup Assistant, which sets up the fax and print queues. PPDs, in combination with the LaserWriter driver, provide access to the printer features and allow the computer to communicate with the device.

PDEs are code plug-ins that provide access to device features, such as information about the number of copies, two-sided printing, and quality settings. HP Toolbox provides links to device status information and help information, such as this user guide, and tools for diagnosing and solving problems. See Managing supplies for more information. You can gain access to the EWS through the network connection to the device. From the homepage, you can use the tabs and left navigation menu to check the status of the device, configure the device, or check the status of the supplies.

If your computer meets the recommended minimum requirements, you have two options when installing the software from the CD-ROMs that came with the device. This option is not available if your computer does not meet the minimum requirements. For more information about the minimum requirements, see the box in which the device was packed.

This is the recommended installation option. Select this option to install the software needed to print and scan from your computer, plus the following programs:.

With HP Toolbox, you have desktop access to the device fax phone book and logs. It also includes programs for scanning and for producing creative projects, such as brochures and flyers. It also includes optical character recognition OCR software that lets you scan paper documents and convert them into electronic documents that can be edited.

Windows 98 SE and Windows ME operating systems, as well as systems with insufficient memory, must perform a minimum installation to ensure that your computer continues to operate at optimal levels.

This procedure installs the software necessary to print and scan from your computer. You will not be able to scan from the device, however. For the HP Color LaserJet all-in-one printer, scanner, fax, copier, the minimum installation also allows you to view memory cards in the device from Windows Explorer. Use the Add or Remove Programs method in Windows to remove the device software. This method does not require you to have the software CD. Click Start , point to Settings , and click Control Panel.

Double-click Add or Remove Programs. Click Remove. This section contains information about specifications for the quality of media, guidelines for media usage, and guidelines for media storage. Some media might meet all of the guidelines in this manual and still not produce satisfactory. This problem might be the result of improper handling, unacceptable temperature.

Before purchasing large quantities of print media, always test a sample and make sure that. For ordering information, see Accessories and ordering information. Using media that does not meet HP specifications can cause problems for the printer,. This repair is not covered by the Hewlett-Packard warranty or service. This printer accepts a variety of media, such as cut-sheet paper including up to percent. Tough paper, and custom-size paper.

Properties such as weight, composition, grain, and. Media that does not meet the guidelines outlined in this manual can cause the following. The device supports a wide range of standard and custom sizes of print media. The capacity. Use only transparencies that are designed for use with HP color LaserJet. Inkjet and monochrome transparencies are not supported for this device.

Up to Check the printer driver for supported sizes. Also use the flatbed scanner to employ the "fit to page" feature for copying. Ideally, the printing and media-storage environment should be at or near room temperature, and not too dry or too humid. Remember that paper absorbs and loses moisture rapidly. Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets.

Heating systems and air conditioners remove most of the humidity from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid weather or water coolers can cause the humidity to increase in a room. As paper is opened and used it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it can distort. This issue can cause jams. As a result, paper storage and handling are as important as the paper-making process itself.

Paper storage environmental conditions directly affect the feed operation and print quality. Care should be taken not to purchase more paper than can be easily used in a short time about three months.

Paper stored for long periods can experience heat and moisture extremes, which can cause damage. Planning is important to prevent damage to a large supply of paper. Unopened paper in sealed reams can remain stable for several months before use.

Opened packages of paper have more potential for environmental damage, especially if they are not wrapped with a moisture-proof barrier. The media-storage environment should be properly maintained to ensure optimum device performance. The following guidelines are helpful when evaluating the paper's storage environment:.

If the device environment is subject to extremes, unwrap only the amount of paper to be used during the day's operation to prevent unwanted moisture changes. Load special print media, such as envelopes, labels, and transparencies, in tray 1 only. Because tray 2 is not included for all models, it is referred to as optional tray 2 in this.

Tray 1 the multipurpose tray holds up to sheets of paper or other print media, or it. Avoid adding print media to tray 1 while the printer is printing, or jams can occur. Do not fan. Slide out the tray extender. If the print media being loaded is longer than 23 cm 9 inches , also open the additional tray extender.

Slide the media-width guides slightly wider than the print media. Place print media into the tray with the side to be printed upon face-up, and the top, short edge in first. If you are manually duplexing, see Printing on both sides duplexing manually for loading. Slide the media-width guides inward until they lightly touch the print media stack on both sides without bending it. Make sure that the print media fits under the tabs on the mediawidth guides. Wait for the printer to finish printing before closing tray 1.

Closing the tray before the printer finishes can cause jams. On the back of the printer, lower the rear output door if you are printing on special media, such as labels, envelopes, or heavy or light paper, to prevent curl. Paper includes average-weight letterhead and prepunched paper.

For additional information about letterhead and prepunched paper, see Printing on special media. Print on special print media such as labels and transparencies from tray 1 only. Printing on special print media from optional tray 2 can cause jams. Do not fan paper before loading it into trays, and avoid overloading trays. Move the media-width guides to match the size of paper that you are loading. Optional tray 2 accepts several standard paper sizes.

Extend the paper-length adjustment control at the rear of the tray until the arrow on the. Load the paper. If this is special paper such as letterhead, load it with the side to be. If you are duplexing manually, see Printing on both sides duplexing manually for loading. Make sure that the stack of paper is flat in the tray at all four corners, and keep it below. Push down on the metal. Slide the tray into the printer.

If you set the rear of the tray to one of the longer sizes, the. Use these instructions to load originals into your device for scanning. For the best quality scans, use the flatbed scanner. Make sure that the automatic document feeder ADF contains no media. Serial number:. Product number:. Warranty end date:. Warranty removed from product: This product was designated to be returned to HP. Thus, the warranty has been removed from this product.

Product sold by third party: This product was sold by a third party. Any warranty support needed would be completed by the third party that sold the product. Product has been exchanged: This product has been exchanged for a new or refurbished product. Please use the product number and serial numbers of the new product to validate warranty status.

Product sold without warranty: This product was sold by a reseller. Any warranty support needed would be completed by the reseller that sold the product.

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