Blackberry desktop software email reconciliation

BES 5. This is document alov in the Knowledge Base. Last modified on Skip to: content search login. Knowledge Base Toggle local menu Menus About the team. Knowledge Base Search. For product support information, please visit the Software Lifecycle Overview. On any given day, you move between your computer, tablet and smartphone to accomplish various tasks, but these devices are not integrated. This leads to lost productivity each time you switch from one device to the other.

Until now. BlackBerry Blend is easy to set up. Get more details on how BlackBerry Work can empower your employees with secure access to corporate data on their choice of device:. Brochure Demos. Protect Your Data. When a user receives an Azure-RMS protected file in an email attachment, the file will be decrypted and viewed directly within the BlackBerry Work viewer if the user has the correct permissions.

Azure-RMS protection ensures that only users with correct permissions can access the files. Industry-leading Containerization With next-generation containerization , IT can separate business data and personal information. It also tracks user engagement by feature, so that you know which business tool is being used the most. IT can add custom metrics to get an even deeper understanding of app usage. If the amount of free memory available on the handheld is 0, the amount of free memory must be increased to prevent the handheld from auto deleting call log entries and messages.

Scroll to and select the Media icon. Select the Pictures icon. Select the Device Memory icon. Press the Menu key, select Options. Press the Menu key, select Save. Hard Reset the BlackBerry. Reduce Calendar Keep Appointments to 60 days or less 1. Scroll to and select the Calendar icon. Scroll to and select Keep Appointments.

Select the desired amount of time to keep appointments. Reduce the amount of time Messages are kept on the handheld. Scroll to and select the Messages icon. Select General Options.

Scroll to and select Keep Messages. Clear Cache and Cookies 1. Scroll to and select the Browser or Media Net icon. Press the Menu key. Select Options. Select Cache Operations. Select Clear History. Note: Clear History will no longer appear once it has been selected. Delete Unused Languages Note: If deleting both the unused languages and the sample video wait to restart the device until both processes have been completed 1.

Scroll to and select the Settings icon. Select the Options icon. Select Advanced Options. Select Applications. Scroll to and highlight each of the unused languages under the Input Support and Language and Input Support subheadings. Select Delete. When prompted to Restart select No until all unused languages are deleted.

NOTE:Repeat steps until all unused languages are deleted then select Yes when prompted to restart. Delete Sample Video Note: If deleting both the unused languages and the sample video wait to restart the device until both processes have been completed. Scroll to and highlight "Blackberry Sample Video". When prompted to Restart select Yes. Change Call Log Options 1. Scroll to and select the Phone icon.

Select Call Logging. Select either Missed Calls or None. Turn on wireless and wired message reconciliation. BlackBerry Enterprise Server To reconcile messages between the inbox and deleted items folders on both the BlackBerry device and the email client, complete the following steps on the BlackBerry device: 1.

Verify that you have a BlackBerry Enterprise Server account. On the BlackBerry device Home screen, click Messages. Open Options and select Email Reconciliation. In the Wireless Reconcile field, select On. Save your changes. Click Configure reconciliation.

Select the Synchronize moves and deletes option. Select the Mailbox wins or Device wins option. If you use a personal folder, select the appropriate one in the Personal Folder drop-down list.

Click OK, and then click Synchronize now. Email messages are removed from the BlackBerry smartphone after restoring the Messages database. After restoring the Messages database, the email messages are removed from the BlackBerry device.

Cause After the Messages database has been restored and email reconciliation occurs, the State Database is accessed to verify the RefID of the email messages.

Procedure Before installing BlackBerry Manager on a remote computer for administration of the BlackBerry Enterprise Server, complete the pre-installation tasks listed below. NET Framework 1. For more information, see KB For more information, see article KB Task 4 Verify that the Windows service account used for the installation has the following permissions: System Administrator permission on the computer hosting the BlackBerry Enterprise Server.

Task 5 Enable printer and file sharing in Windows in order to enable the BlackBerry devices. If a connection is established, a blinking cursor will appear at the top left corner of the screen.

Enable Folder Redirection with Inbox subfolders. However, only the Inbox is set to forward email messages to the BlackBerry device by default in BlackBerry Enterprise Server software version 3.

To set up the Inbox subfolders to receive redirected email messages, use the steps for the appropriate option from the following list.

Note: The settings only apply to messages received after the Folder redirection changes have been saved. From the Home screen, go to Messages. Display the menu and select Folder Redirection. In the Folder Redirection menu, expand the Mailbox by highlighting it, displaying the menu and selecting Expand. Under the Mailbox, expand the Inbox by highlighting it, displaying the menu and selecting Expand.

Highlight the folder for which you want to enable redirection. Display the menu and select Change Option. Note: If you are unable to select Expand for any of the folders, or if the Change Option menu option is unavailable, try turning Wireless Reconcile on the BlackBerry device off and then on again.

Display the menu and select Save to save your changes. New email messages that are filtered to the subfolder will now appear on the BlackBerry device in a subfolder of the same name. Existing email messages from the subfolder will not reconcile and synchronize to the BlackBerry device subfolder. Select the Advanced tab. In the Folder redirection section, select the Selected folders option. Click the Choose Folders button see the following image. Expand the Inbox in the Choose Folders window.

Select the Inbox and any additional folders for which you want to enable redirection. Click OK to close the open windows. Open BlackBerry Desktop Manager. Double-click Email Settings. Click the Choose Folders button. Select the Redirection tab. Select the Selected Folders option, then click Choose Folders. Click OK to close the Choose Folders window. Click OK again. Click Choose Folders for Redirection.